Privacy policy

Privacy Policy
Last updated: November 20th 2025

LumoVive is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us.

Information We Collect
We collect information that you provide directly, such as your name, email address, shipping details, and payment information. We also use basic cookies to help improve your browsing experience.

How We Use Your Information
We use your information to process orders, provide updates, respond to enquiries, and improve our website. Non identifiable data may be used for analytics or performance tracking.

Sharing Your Information
We do not sell personal information. We only share required details with trusted partners who help process payments, ship orders, or operate our store. These partners must keep your information secure.

Security
We use secure checkout systems and encrypted payment processing to protect your data. Only authorised personnel can access customer information.

Cookies
Our website uses cookies to remember preferences, analyse performance, and provide a smoother shopping experience. You can disable cookies in your browser settings if you choose.

Your Rights
If you wish to access, update, or delete your personal information, contact us at LumoVive@gmail.com. We will do our best to assist within a reasonable time.

Third Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.

Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact
For questions about this policy or your data, reach us at LumoVive@gmail.com.