Terms of service

Terms of Service
Last updated: November 20th 2025

Welcome to LumoVive. By using this website, you agree to the terms below. Please read them carefully before placing an order.

General Conditions
By accessing our store, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree not to use our products for any unlawful or harmful purpose.

We reserve the right to refuse service to anyone at any time.

Product Information
We work to make sure all product details, photos, and specifications on our site are accurate. If an error appears, we may correct or update the information without notice. Product availability and pricing may change at any time.

Orders and Payments
When placing an order, you agree to provide accurate and complete information. All payments must be received before your order is processed. Orders that appear fraudulent or incorrect may be cancelled.

Shipping
Shipping times shown at checkout are estimates. Delays caused by customs, couriers, or external events are outside our control. Once an order has been shipped, we cannot make changes.

Returns and Refunds
Our returns policy outlines which items qualify for a return, along with the timelines and conditions. By purchasing from our store, you agree to follow the steps and requirements listed in that policy.

User Conduct
You agree not to interfere with the security or performance of our site, attempt unauthorised access, or use automated tools that may disrupt the service.

Intellectual Property
All content on this website, including text, branding, and imagery, belongs to LumoVive. You may not copy, reuse, or distribute any material without written permission.

Limitation of Liability
LumoVive is not responsible for issues arising from misuse of products, delays in shipping, or technical problems on the website. Our maximum liability is limited to the cost of your order.

Third Party Links
Our website may link to external sites. We are not responsible for the content, practices, or policies of any third party site.

Changes to Terms
We may update these Terms of Service as needed. Any updates will take effect as soon as they are posted on this page.

Contact
For questions regarding these terms, contact us at LumoVive@gmail.com.